Caldwell AI Solutions LLC – Privacy Policy

Effective Date: January 2025

Caldwell AI Solutions LLC (“we,” “us,” “our,” or “Caldwell AI Solutions”) operates digital AI services known as GAIGENTS, including LifeGAIGENT, Virtual PM, DayTradeAgent, and related software, tools, and websites (collectively, the “Services”).
This Privacy Policy explains how we collect, use, store, and protect your information.

By using our Services, you agree to this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

We may collect information you provide directly to us, including:
→ Name, email address, and account details
→ Conversations and inputs provided to GAIGENTs
→ Uploaded files (documents, images, screenshots)
→ Payment and subscription information (processed by third parties)
→ Feedback, messages, or support requests

1.2 Automatically Collected Information

We may automatically collect:
→ Device details (browser type, OS, hardware)
→ Log data (IP address, timestamps, referring URLs)
→ Usage data (features interacted with, engagement patterns)
→ Cookies or similar technologies

1.3 Third-Party AI Providers

To deliver GAIGENT functionality, we may route your inputs through reputable third-party AI platforms, such as:
→ OpenAI
→ Anthropic
→ Grok / xAI
→ Google Gemini
→ Other AI model providers as needed

Your data is used only to enable the functionality you request.

2. How We Use Your Information

We use your information to:
→ Operate, maintain, and improve our AI Services
→ Personalize your GAIGENT experience
→ Provide human-like communication and multi-AI routing
→ Develop new features, agents, and automations
→ Analyze usage to enhance performance
→ Provide customer support
→ Send updates, notices, and security alerts

Aggregated, anonymized data may be used for analytics.

3. Data Sharing and Disclosure

We do not sell your personal data.

We may share information with:
→ AI model providers (to fulfill your requests)
→ Payment processors (for billing/subscriptions)
→ Service providers (hosting, automation, analytics)
→ Legal authorities (when required by law)

All providers must follow strict data-handling requirements.

4. Data Storage and Security

We take reasonable measures to protect your data, including:
→ Encrypted connections (HTTPS)
→ Secure hosting environments
→ Access controls
→ Limited retention of sensitive data

However, no digital system is entirely secure. Use of the Services is at your own risk.

5. Your Choices and Rights

You may:
→ Access or update account information
→ Request deletion of your data
→ Opt out of marketing communications
→ Disable cookies in your browser
→ Close your account at any time

For data requests, contact: support@caldwellaisolutions.com

6. Data Retention

We retain data only as needed to:
→ Provide GAIGENT functionality
→ Maintain your account
→ Satisfy legal obligations

Anonymized usage data may be retained for analysis.

7. Children’s Privacy

The Services are not intended for individuals under 13.
We do not knowingly collect data from children.
If such data is discovered, it is deleted promptly.

8. International Users

By accessing our Services from outside the U.S., you consent to processing in the U.S., where privacy laws may differ from your region.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Changes take effect when posted on our website.
We will notify users of significant updates.

10. Contact Us

For questions or concerns, contact:

Caldwell AI Solutions LLC
Email: support@caldwellaisolutions.com
Website: www.caldwellaisolutions.com