Caldwell AI Solutions LLC – Terms of Service

Effective Date: January 2025

These Terms of Service (“Terms”) govern your access to and use of the websites, AI agents, services, and products offered by Caldwell AI Solutions LLC (“we,” “us,” “our,” or “Caldwell AI Solutions”). By using our Services, you agree to these Terms. If you do not agree, you may not use the Services.

1. Use of Services

You may use the Services only for lawful purposes.
You agree to use GAIGENTs and all related tools responsibly and in accordance with these Terms.
You agree not to misuse, manipulate, disrupt, or attempt to reverse-engineer any part of the Services.

2. User Accounts

To access certain features, you may need to create an account.
You agree to provide accurate and complete information.
You are responsible for safeguarding your account credentials and for all activity that occurs under your account.

3. GAIGENT AI Output

Our Services use artificial intelligence to generate responses, summaries, and suggestions.
AI output may occasionally be incorrect, incomplete, or unpredictable.
You agree not to rely solely on AI-generated information for decisions involving financial risk, legal matters, medical issues, safety, or any high-stakes situations.
You acknowledge that you are responsible for verifying important information.

4. Acceptable Use

You agree not to use the Services to:
→ Violate any laws or regulations
→ Infringe on intellectual property or privacy rights
→ Generate harmful, abusive, or deceptive content
→ Create malware, spam, or unauthorized automated systems
→ Disrupt or harm the performance of our Services or infrastructure

We may suspend or terminate access if you violate these guidelines.

5. Payments and Subscriptions

Some Services require fees or subscriptions.
By subscribing, you authorize recurring charges unless canceled.
Prices and features may change with notice.
If payment fails, access to features may be paused or canceled.

6. Intellectual Property

All content, branding, design, workflows, GAIGENT names, system structures, and proprietary processes belong to Caldwell AI Solutions LLC.
You may not copy, reproduce, distribute, or create derivative works without permission.
User-created content that you input remains yours, but you grant us permission to process it to provide AI functionality.

7. Third-Party Services and AI Models

Our Services may integrate with third-party AI providers such as OpenAI, Anthropic, xAI (Grok), Google Gemini, and others as needed.
Your inputs may be transmitted to these providers solely to fulfill your requests.
We are not responsible for outages, errors, or limitations caused by third-party platforms.

8. Data and Privacy

Your data is handled in accordance with our Privacy Policy.
By using the Services, you consent to the processing of your information.
You acknowledge that no online service can be guaranteed to be completely secure.

9. Termination

We may suspend or terminate your access for:
→ Violations of these Terms
→ Attempted misuse of AI systems
→ Fraudulent activity
→ Security threats
→ Non-payment for paid features

You may cancel your account at any time.
Certain sections of these Terms will survive termination.

10. Disclaimer of Warranties

The Services are provided “as is” and “as available.”
We make no warranties regarding accuracy, reliability, or suitability for a particular purpose.
We do not guarantee uninterrupted or error-free operation.

11. Limitation of Liability

To the fullest extent permitted by law, Caldwell AI Solutions LLC is not liable for damages arising from:
→ Use or inability to use the Services
→ AI-generated content
→ Data loss
→ Financial, personal, or business decisions made using AI output
→ Unauthorized access to your data

Your sole remedy is discontinuing use of the Services.

12. Changes to These Terms

We may update these Terms periodically.
Changes take effect when posted on our website.
We may notify users of significant updates, but continued use signifies acceptance.

13. Contact

Caldwell AI Solutions LLC
For questions regarding these Terms, contact:
support@caldwellaisolutions.com
www.caldwellaisolutions.com